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Month-to-month, cancel anytime. No setup fees. Most clients recover their entire monthly fee within 3 additional booked consultations.
Self-service Darael dashboard. Premium SaaS, no AI services. For solo practitioners and single-location medspas.
Platform + Suzanne AI Receptionist + automated campaigns + monthly review. The complete AI-powered growth engine.
Everything + AI clinical support + custom integrations + ad management + priority support. For multi-location medspas and high-volume clinics.
Need 24/7 AI call answering but not ready for full Managed AI? Add Suzanne to your Platform Only plan for just $497/month.
Add to Platform Only or use as standalone
Already included in Managed AI ($1,297/mo) and Full Service ($2,497/mo) plans.
See exactly what is included in each tier
| Platform Only $397/mo | Managed AI $1,297/mo | Full Service $2,497/mo | |
|---|---|---|---|
| Practice Management | |||
| Smart Scheduling & Calendar | |||
| Patient Records & Management | |||
| Digital Intake & Consent Forms | |||
| Online Booking Widget | Unlimited | Unlimited | Unlimited |
| Before/After Photo Management | |||
| Inventory Management & POS | |||
| Staff Management | Up to 5 | Unlimited | Unlimited |
| Multi-Location Support | Add-on | Up to 3 | Unlimited |
| AI & Intelligence | |||
| Suzanne AI Receptionist (24/7) | 500 calls/mo | Unlimited | |
| AI Lead Nurturing Campaigns | |||
| AI Re-engagement / Win-Back | Up to 5K patients | Unlimited | |
| AI Review Generation | 200/mo | Unlimited | |
| AI Clinical Decision Support | |||
| AI Treatment Plan Generation | |||
| Smart Charting Assist | |||
| Communications | |||
| Appointment Reminders (SMS/Email) | 500/mo | 2,000/mo | 5,000/mo |
| Two-Way SMS | |||
| Email Campaigns | |||
| Automated Follow-Ups | |||
| Billing & Payments | |||
| Stripe Payment Processing | |||
| Invoicing & Estimates | |||
| Insurance & Superbills | |||
| Memberships & Payment Plans | |||
| Commission Tracking | |||
| E-Prescribing | |||
| Digital Prescriptions (Photon Health) | |||
| Prescription Templates | |||
| Pharmacy Management | |||
| Analytics & Reporting | |||
| Basic Dashboard | |||
| Revenue Analytics | |||
| Patient Retention Reports | |||
| Provider Performance | |||
| Custom Dashboards & Exports | |||
| Competitive Benchmarking | |||
| Mobile & Integrations | |||
| Provider Mobile App | |||
| Patient Mobile App | |||
| API Access | |||
| Custom Integrations | Up to 2 | ||
| Ad Management (Meta/Google) | |||
| Support & Compliance | |||
| HIPAA Compliance | |||
| Audit Logging | |||
| Email Support | 48-hr SLA | 24-hr SLA | 4-hr SLA |
| Live Chat Support | Business hrs | 24/7 | |
| Phone Support | On-call | ||
| Monthly Performance Review | 30-min call | 60-min call | |
| Dedicated Account Manager | Shared | Dedicated | |
| Onboarding | Self-service | 2-week guided | 45-day dedicated |
Yes. Every plan comes with a 14-day free trial. No credit card required to start. You get full access to all features in your chosen tier during the trial.
Absolutely. You can upgrade or downgrade at any time. When upgrading, you get immediate access to new features. Downgrades take effect at the next billing cycle.
No. All plans include free setup. Platform Only includes self-service onboarding (knowledge base + video tutorials). Managed AI includes 2-week guided onboarding with 3 setup calls. Full Service includes a 45-day dedicated onboarding with a specialist and data migration.
Yes. All plans include HIPAA-compliant data storage, encryption at rest and in transit, audit logging, and role-based access controls. Full Service plans include a signed BAA.
Managed AI and Full Service clients pay $35 per appointment that shows up and was influenced by an AI system (Suzanne booking, re-engagement campaign, lead nurturing). This aligns our incentives with your results. Existing patient self-bookings and walk-ins are not counted. Tier 1 (Platform Only) has no per-show fee since it does not include AI services.
Yes. Annual billing saves you 10% compared to monthly. Platform Only drops to $357/mo, Managed AI to $1,167/mo, and Full Service to $2,247/mo. However, we default to month-to-month with no long-term commitment — cancel anytime.
Suzanne is an AI voice agent powered by ElevenLabs that answers your practice phone 24/7. She qualifies callers, books consultations directly into your Darael calendar, handles rescheduling and cancellations via voice, and routes urgent calls to on-call staff. Included in Managed AI and Full Service. Available as a $497/mo add-on for Platform Only clients.
Yes. Suzanne AI is available as a $497/month add-on for Platform Only clients who want 24/7 AI call answering without upgrading to the full Managed AI tier. This is ideal for solo practitioners who already have marketing handled but need after-hours call coverage.
Yes. We offer data migration support from most practice management systems including Jane, Aesthetic Record, PatientNow, Zenoti, Boulevard, and others. Full Service clients receive dedicated data migration support. Managed AI clients receive guided import assistance.
Yes. Practices with 3+ locations qualify for volume discounts starting at 20% off per location. Franchise networks (6+ locations) receive custom enterprise pricing with centralized management dashboards, cross-location reporting, and dedicated support. Contact us for a custom quote.
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